Bonjour! Welcome!

OH HI!

Bonjour!

Bonjour!

Bonjour! In my home land, it means both “Hi!” and “Good day!” but unlike the Hawaiian “Aloha,” French people only use it to say Hello! Pair it with a smile, and it may also mean, Welcome!

I’m Isabelle. I have the coolest friends. They have great experience + fabulous brains + infectious sense of humor and they are generous with their expertise.  We have been having these conversations offline for years. I am sharing them here so you can join us. Come on in!

Warning: irreverent conversations about business transformation in progress.

Leave the politically correct script at the office. This is a guilt–free exploration within a learning zone. Leadership, Lean Six Sigma, change management, diversity and inclusion or ethics? No topic is safe from us. Because, if we can’t talk freely about it, then how are we supposed to improve it?

Somewhere between blind acceptance and virulent condemnation, there is a field. I’ll meet you there.

 

Posted in Business Transformation, Ground rules Tagged with: ,

Out of this world lessons on Excellence….

The actors behind the Star Trek Captains

The actors behind the Star Trek Captains

Warning: Geek rating is off the (star) charts!

Are you a Star Trek fan? If you suddenly pictured Harrison Ford and R2D2, you are thinking of the wrong franchise. And no, they are not the same. (shaking my head)

So many reasons why I loved this series. Great story telling, Gene Roddenberry’s prolific imagination, the groundbreaking stance on social issues and unprecedented impact on science. On a personal note I loved the ethical leadership, how each episode exemplified the best of diversity and inclusion, of collaboration and creative problem solving in the face of seemingly insurmountable odds. Read more ›

Posted in Diversity and Inclusion, Personal Excellence Tagged with: , , ,

Kintsugi and the Art of Business Transformation

Kintsugi - Bowl repaired in the Kintsugi "Golden repair" method

Kintsugi – Bowl repaired in the Kintsugi “Golden repair” method

Perfect. Broken. Beautiful.

Some things become more beautiful after they are broken. The Japanese art of kintsugi invites us to mend the cracks and thread them with gold. Instead of throwing away broken ceramics, the “golden repair” extends their useful life and elevates the objects to a third state. Beyond perfection. Beyond brokenness. Beyond expectations. Beautiful.

Kintsugi is more than the art of golden repair. It is the expression of the wabi-sabi, a philosophy that invites us to embrace the flawed and the imperfect. It does not attempt to hide the damage, but rather uses it as an opportunity to illuminate the seams.

Kintsugi resonates with my journey in business transformation and with my experience of methods like Lean Six Sigma. Perhaps you find them perfect as is, in their first state. Or you may think they are inexorably broken, struck into a second state. But what if we could bring them to their third state, with veins of gold coursing through?

Read more ›

Posted in Business Transformation Tagged with: , ,

To Boldly Go, Where No Ice-Breaker Has Gone Before

As professional trainers and meeting facilitators we often begin with an ice-breaker. If all goes well, participants become more relaxed and more focused on the topics at hand. A good ice-breaker can set a solid foundation for team building. Participants get to know you and each other better and, hopefully, warm up to the topic!

Unfortunately, it does not always work that way. Sometimes ice-breakers fall flat. For example, when the participants know each other very well, they may think it’s a waste of time. Especially when the ice-breaker is familiar. As participants sink into their chairs and think, “same old, same old,” the ice grows stronger. Yikes!

Borg (ice) cube

Borg (ice) cube

Here’s my simple recipe to get started on a high note:

  • Keep the ice-breakers short.
  • Prepare and practice so you can execute confidently
  • Surprise your participants.
  • Have fun!

After a series of training sessions, I realized that the participants had enjoyed our ice-breakers so much they had incorporated them into their internal meetings. I now had waves of new trainees who were already familiar with these ice-breakers. With familiarity came lower engagement, and their participation was becoming rote, predictable, stifled. So I decided to shake things up a bit and make up something new. You might want to try one of these three. They fit so well with introductions, you do not need to announce them as ice-breakers.

#1 Made-up word moniker

Make up a new description of yourself by combining two or three words.

Mine is Resolutionary—from Resolving and Solution with a dash of Revolutionary. It expresses my Resolve to bring Revolutionary Solutions to business problems. Easy, right? Someone else said “Data-Ninja”. in other words, “Quantoid and proud of it!”.  Now that’s information you can use when you are building your team, isn’t it? The participants loved their made-up monikers so much they amended their name tents to include their new descriptions as middle names. By the end of the session, we were referring to them as super powers from their not-so-secret identities. Fortunately, no one graduated to costumes…

Speaking of costumes….

Read more ›

Posted in Meeting Facilitation Tagged with: , ,